TWIN OTTER PARTS SUPPORT TEAM
Available 24/7 to serve you!
JAS’ highly qualified customer service and technical support personnel are dedicated to providing operators the highest level of support available in the industry. In addition to engineering PMA’s, JAS is in daily contact with OEM’s and other parts manufacturers, ensuring that all your parts and information is 100% up to date.
Our goal is to provide you with the highest quality parts and rotables, in an expedient fashion, while lowering your overall operational expenses (Quality, Speed, Price). Our customer service team has more than 50 years of combined aviation experience. To keep their aircraft knowledge current, our support team receives regular hands-on aircraft component and systems training.
Bilingual Customer Service Team
Our multilingual staff is able to communicate in English and Spanish. At your request, our sales team will place you with the appropriate customer service and solutions representative.
Quality Control (Logistical Support)
All incoming parts (new, repaired or overhauled) are carefully examined by our professional Quality Control staff in strict accordance with our FAA approved Quality Control Manual. Experienced Inventory Control personnel continually inspect and regularly monitor our stock to ensure prompt availability of your rotable and consumable parts requirements.
Shipping Method (Logistical Support)
JAS’ Shipping Technicians use the most efficient shipping methods to reduce your freight costs. We provide all required documentation for both domestic and international shipments.
ASA Membership – Team JAS has been a proud member of ASA since 2012.